OpenAI tests Connectors 🔗

Tech Rede

🔗 ChatGPT connects to workplace tools

🔑 Key takeaways:

  • OpenAI's new ChatGPT Connectors allow business teams to link Slack conversations and Google Drive documents directly to ChatGPT, with SharePoint and Box integration planned.
  • A specialized GPT-4o model creates an encrypted search index of company files to deliver responses informed by internal knowledge while respecting existing permissions.
  • Beta participants must provide OpenAI with 100 documents or conversations, which won't be used for direct training but may inform "synthetic data generation."

The Rede on this: This integration positions ChatGPT as a formidable player in enterprise knowledge retrieval. By connecting directly to Slack and Google Drive (with SharePoint and Box planned), OpenAI creates new competition for specialized search providers like Glean while extending AI's role in daily workflows. For businesses, the ability to query internal documents and conversations means faster information retrieval with proper permission controls maintained. While OpenAI promises not to train directly on synced data, their use of company documents for "synthetic data generation" highlights the evolving relationship between AI providers and business information. As the race for workplace AI integration accelerates, companies face decisions not just about efficiency but about how knowledge flows through their organizations.

🎥 Zoom transforms from meetings to milestones with agentic AI

🔑 Key takeaways:

  • Zoom's AI Companion 2.0 executes multi-step actions like scheduling, clip generation, and task management, turning meetings into actionable workflows with rollout between March-July 2025.
  • Unlike competitors, Zoom uses a federated AI approach combining multiple LLMs (OpenAI, Anthropic) with its custom-built 2B-parameter small language model for better cost efficiency and customization.
  • New AI Studio allows enterprises to create custom agents trained on company-specific knowledge bases like HR policies and IT documentation.

The Rede on this: Zoom's pivot to agentic AI fundamentally changes the competitive dynamics of workplace collaboration. While Microsoft Teams and Google Meet leverage their parent companies' AI models, Zoom's model-agnostic approach and focus on small language models creates a distinct technical advantage—particularly for companies drowning in meetings without corresponding action. By centering on the transition "from meeting to milestone," Zoom reframes the productivity conversation from communication to completion. For businesses, this represents a promising shift from measuring time spent in meetings to tracking outcomes delivered. The question now is whether enterprises will view Zoom as their central productivity platform rather than just their video conferencing solution.

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